Privacy Policy
Privacy Policy for MyBaker App
Last Updated: June 06, 2025
MyBaker App (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use MyBaker App (the “Platform”), accessible at www.mybaker.app, which connects clients seeking custom baked goods with independent bakers, including home bakers and artisans without storefronts. By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Platform.
1. Information We Collect
We collect information to provide and improve the Platform’s services. The types of information we may collect include:
1.1 Personal Information: Information that can identify you, provided voluntarily when you create an account, post listings, or communicate through the Platform, such as:
- Name
- Email address (e.g., for account creation or contact)
- Phone number (if provided for communication with other users)
- Address or location details (e.g., city or postal code for matching Clients with Bakers)
- Payment information (if applicable, though MyBaker App does not process payments directly)
- Profile details (e.g., business name, photos, or descriptions for Baker profiles)
1.2 Non-Personal Information: Information that does not directly identify you, such as:
- Browser type, device type, and operating system
- IP address
- Usage data (e.g., pages visited, features used, time spent on the Platform)
- Cookies and similar technologies (to enhance user experience and analyze usage)
1.3 User-Generated Content: Information you share on the Platform, including:
- Photos of baked goods
- Reviews or ratings
- Messages exchanged between Clients and Bakers
- Listing descriptions or portfolio details
1.4 Third-Party Information: We may receive information from third parties, such as analytics providers or social media platforms, if you interact with the Platform through their services (e.g., signing in via a social media account).
2. How We Use Your Information
We use the information we collect to:
- Facilitate connections between Clients and Bakers, including matching Clients with local Bakers.
- Enable account creation, management, and communication features.
- Display user-generated content, such as Baker profiles, listings, and reviews.
- Improve the Platform’s functionality, user experience, and performance through analytics.
- Send you updates, notifications, or promotional messages (e.g., new features or local Bakers), where permitted by law.
- Respond to inquiries or provide customer support via support@mybaker.app.
- Comply with legal obligations or protect the safety and security of the Platform.
- Prevent fraud, abuse, or violations of our Terms and Conditions.
3. How We Share Your Information
MyBaker App does not sell your personal information. We may share your information in the following ways:
3.1 With Other Users:
- Client-Baker Interactions: Personal information (e.g., name, contact details) provided in profiles or communications may be shared between Clients and Bakers to facilitate orders. For example, a Client’s contact information may be shared with a Baker to coordinate an order.
- Publicly Visible Information: Information in Baker profiles (e.g., business name, photos, descriptions, reviews) is visible to all users of the Platform.
3.2 With Service Providers: We may share information with third-party service providers who assist with:
- Hosting and maintaining the Platform.
- Analytics (e.g., Google Analytics to track usage).
- Communication tools (e.g., email or messaging services).
- These providers are contractually obligated to protect your information and use it only for the services they provide to us.
3.3 For Legal Purposes: We may disclose information if required by law, such as in response to a court order, subpoena, or to comply with local, provincial, or federal regulations in the jurisdictions of our users (e.g., Ontario, Canada).
3.4 Business Transfers: If MyBaker App is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided where required by law.
3.5 To Protect Safety and Rights: We may share information to prevent fraud, enforce our Terms and Conditions, or protect the safety of users or the public.
4. Your Choices and Rights
4.1 Access and Update: You can access and update your account information through your profile settings on the Platform. Contact support@mybaker.app if you need assistance.
4.2 Opt-Out of Communications: You may opt out of promotional emails by following the unsubscribe instructions in those emails. Note that you may still receive transactional emails (e.g., order confirmations or account updates).
4.3 Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may affect the Platform’s functionality.
4.4 Data Rights: Depending on your jurisdiction (e.g., Ontario, Canada, or other local jurisdictions), you may have rights to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal obligations).
- Restrict or object to certain data processing. To exercise these rights, contact us at support@mybaker.app. We will respond in accordance with applicable laws, such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data. Users are responsible for maintaining the confidentiality of their account credentials and exercising caution when sharing personal information with others on the Platform.
6. Third-Party Interactions
MyBaker App facilitates direct communication between Clients and Bakers. We are not responsible for how users handle personal information shared during these interactions. For example:
- Clients and Bakers may exchange contact details or payment information to complete orders.
- Clients should verify a Baker’s food safety practices, allergen information, or qualifications directly.
- Bakers should protect any Client information they receive and comply with applicable privacy laws.
We encourage users to exercise caution and avoid sharing sensitive information unnecessarily.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience (e.g., remembering login details).
- Analyze Platform usage and performance.
- Deliver personalized content or ads (where applicable).
You can manage cookie settings through your browser, but disabling cookies may limit certain features of the Platform.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Account information is retained while your account is active.
- User-generated content (e.g., reviews, listings) may remain on the Platform unless removed by the user or upon account deletion.
- We may retain certain data to comply with legal obligations or resolve disputes.
If you wish to delete your account, contact support@mybaker.app. Note that some information (e.g., publicly posted reviews) may remain visible after account deletion.
9. Children’s Privacy
MyBaker App is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal information, we will take steps to delete it. Contact us at support@mybaker.app if you believe we have collected information from a minor.
10. International Users
MyBaker App is operated from Whitby, Ontario, Canada. If you access the Platform from outside Canada, your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws. By using the Platform, you consent to this transfer and processing.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Platform or via email (if applicable). Continued use of the Platform after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@mybaker.app
- Address: MyBaker App, Whitby, Ontario, Canada
13. Additional Information for Canadian Users
MyBaker App complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws (e.g., Ontario’s privacy regulations). If you are a Canadian user, you have the right to:
- Access and correct your personal information.
- Withdraw consent for certain data uses (subject to legal or contractual limits).
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
By using MyBaker App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.
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